Privacy Policy

Account information, such as your email address, authentication details, workspace settings, and subscription or credit balance metadata.

Content you provide, including prompts, uploaded product images, garment or model references, generated media, template selections, and related generation settings.

Usage and technical information, such as pages viewed, feature interactions, device and browser details, IP address, logs, cookies, and similar diagnostics.

Payment and billing metadata, such as checkout identifiers, plan names, credit package details, transaction status, and billing provider references. We do not store full payment card numbers.

To provide the service, process uploads, run AI generation jobs, store generated results, manage templates, and maintain your workspace history.

To manage accounts, credits, subscriptions, checkout, security, fraud prevention, support requests, and service communications.

To improve reliability, performance, product quality, analytics, debugging, and abuse prevention.

To comply with legal obligations, enforce our terms, and protect the rights, safety, and integrity of users and the service.

You are responsible for the images, prompts, references, and other content you upload or submit. Do not upload content that you do not have the right to use.

We may process uploaded and generated content through infrastructure providers and AI model providers solely to operate, secure, and improve the service.

Private user media is intended for your workspace and should not be treated as public content unless you choose to share or publish it outside the service.

We may share information with hosting, database, storage, analytics, email, payment, security, customer support, and AI infrastructure providers that help us operate the service.

We may disclose information if required by law, legal process, or a good-faith belief that disclosure is necessary to protect users, the public, or the service.

We do not sell your personal information.

We use cookies, local storage, and similar technologies to keep you signed in, remember preferences, protect sessions, measure usage, and improve the product.

You can control cookies through your browser settings, but some features may not work correctly if essential cookies are disabled.

We keep information for as long as needed to provide the service, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.

We use reasonable administrative, technical, and organizational safeguards to protect information. No online service can guarantee absolute security.

You may request access, correction, export, deletion, or restriction of your personal information where applicable law gives you those rights.

You may unsubscribe from non-essential communications, manage account settings in your workspace, or contact us for privacy requests.

We may process and store information in countries other than where you live. When required, we use appropriate safeguards for cross-border transfers.

The service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

For privacy questions or requests, contact us at lumalabs.ia@gmail.com.

We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and provide additional notice when appropriate.